Returns & 100-Day Guarantee

At Frivora, we want you to feel confident with your purchase. That’s why every order is backed by our 100-day money-back guarantee.

Only 0.8% of our customers use our 100-day guarantee, so we’re confident you’ll love your Frivora product. But if you’re not completely satisfied, you can return it within 100 days for a full refund.

100-Day Money-Back Guarantee

You have 100 days from the date your order is delivered to request a return.

To qualify for a return, your item must be returned in a reasonable condition, with all included accessories and packaging when possible.

Free Returns

Returns are free. To start a return, simply contact us and our support team will help you with the next steps.

Once your return is approved, we’ll provide the return instructions so you can send the item back.

How to Start a Return

To begin your return, contact our customer support team with:

• Your order number
• The email used at checkout
• The reason for your return

Our support team is available 24/7 and will guide you through the process.

Refunds

Once your return is received and inspected, we’ll process your refund to your original payment method.

Please note that depending on your bank or payment provider, it may take a few business days for the refund to appear in your account.

Contact Us

For returns, refunds, or questions about our 100-day guarantee, please contact us anytime at our dedicated contact us page.