Privacy Policy
Last Updated: March 2, 2026
At Frivora, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, purchase from our store, or interact with our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide to us when you place an order, contact us, subscribe to emails, or interact with our website.
This information may include:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Customer support messages
We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and website activity.
How We Use Your Information
We use your information to:
- Process and fulfill orders
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions or requests
- Improve our website, products, and services
- Prevent fraud and protect our business
- Send promotional emails, when you have opted in
- Comply with legal obligations
Payment Information
Payment information is processed securely through trusted third-party payment providers. Frivora does not directly store your full payment card details.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, remember preferences, and support advertising or marketing efforts.
You can adjust your browser settings to refuse cookies, but some parts of our website may not function properly without them.
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties who help us operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email and marketing platforms
- Analytics providers
- Customer support tools
These third parties only receive the information necessary to perform their services.
We may also share information when required by law, to protect our rights, or to prevent fraud or security issues.
Email Marketing
When you subscribe to our emails, we may send you updates, offers, product information, and promotional content.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to your information
- Request deletion of your information
- Opt out of marketing communications
- Limit certain uses of your data
To make a request, please contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We recommend reviewing their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at our dedicated contact us page.
